The phrase references a particular retail return coverage state of affairs. It considerations the power to trade merchandise at a specific arts and crafts chain with out presenting the unique proof of buy. For example, a buyer who loses their printed or digital receipt might try and return an merchandise to the shop for retailer credit score or an trade.
This coverage side is important for a number of causes. It provides buyer comfort, accommodating conditions the place receipts are misplaced. Traditionally, retailers have balanced customer support with fraud prevention when formulating return insurance policies. The choice of returning items with no receipt can construct buyer loyalty but additionally carries the danger of abuse.